Shipping & Returns

Shipping Policy

At Vitanx Research, we are committed to providing a reliable and efficient shipping experience for all our customers. All orders are handled with the utmost care to ensure the integrity of our research products upon arrival.

Order Processing

• Processing Time: Orders are typically processed and dispatched within 1-2 business days, excluding weekends and public holidays.
• Order Confirmation: You will receive a confirmation email with tracking information as soon as your order has been shipped.

Shipping Methods & Delivery

We partner with trusted carriers to offer a range of shipping options. Delivery times are estimates and may vary based on your location and carrier delays.

• Domestic Shipping: Standard and expedited shipping options are available.
• International Shipping: We ship to numerous countries worldwide. Please be aware that international shipments may be subject to customs inspections and import duties, which are the responsibility of the recipient.

Shipping Restrictions

The purchaser is responsible for knowing the laws and regulations of their own country. We are not liable for packages that are lost or seized by customs. It is your responsibility to ensure that the products you order are legal for import into your country.

Returns & Refunds Policy

Due to the sensitive nature of our research products, we have a strict policy regarding returns and refunds to ensure the quality and integrity of our inventory.

All Sales Are Final

To guarantee the purity and stability of our products, we cannot accept returns, and all sales are considered final. Once a product has left our controlled facility, we cannot restock or resell it.

This policy is in place to protect all of our customers and ensure that every product received is authentic and has been stored under optimal conditions.

Damaged or Incorrect Orders

In the rare event that your order arrives damaged or you receive an incorrect item, please contact our support team immediately.

• Notify us within 48 hours of delivery with your order number and photographic evidence of the issue.
• Our team will review the case and, if validated, will arrange for a replacement to be sent at no additional cost.

Contact Us

If you have any questions about our shipping and returns policy, please do not hesitate to contact us at support@vitanx.com. Our team is here to assist you.